Privacy Policy

We are committed to safeguarding the privacy of our web site visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) Information about your computer and about your visits to and use of this web site (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).
(b) Information that you provide to us for the purpose of submitting a contact form.
(c) information that you provide to us for the purpose of subscribing to our web site services, competitions, email notifications and/or newsletters.
(d) Any other information that you choose to send to us.

1. Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the web site. We will use the session cookies to keep track of you whilst you navigate the web site. We will use the persistent cookies to: enable our web site to recognise you when you visit
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many web sites.

2. Using your personal data

Personal data submitted on this web site will be used for the purposes specified in this privacy policy or in relevant parts of the web site.
We may use your personal information to:
(a) Administer the web site.
(b) Improve your browsing experience by personalising the web site.
(c) Send you general Spirit Lab School communications unless you opt out.
(d) Deal with enquiries and complaints made by or about you relating to the web site.
Where you submit personal information for publication on our web site, we will publish and otherwise use that information in accordance with the license you grant to us.

3. Disclosures

We may disclose information about you to any of our employees. Only where necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you to the extent that we are required to do so by law.
Except as provided in this privacy policy, we will not provide your information to third parties.
Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

4. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our web site. You should check this page occasionally to ensure you are happy with any changes.
Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £20.00).
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

5. Third party web sites

The web site may contain links to other web sites. We are not responsible for the privacy policies or practices of third party web sites.

6. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

7. Our privacy policy

We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this website, you are accepting the practices described herein.


We collect personal information from you (such as name, address, telephone number, email address etc) when you complete a registration, make a booking with us, use our enquiry forms or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.


By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which shall include (without limitation):
When you create an account at our booking website.
When you ask us a question, or request our course brochure we collect the e-mail address or other contact information you choose to provide.
When you voluntarily provide Personal Information to us for any other purpose.
When you apply for any advertised career positions on our website.


We use your information for the purpose of completing the bookings you conduct on our website. We use other information about you for the following general purposes:
• To provide you with the products and services you request
• To provide you with travel confirmation and updates.
• To consider your application for employment.
• To manage your account, including processing bills and providing travel notifications.
• To respond to questions and comments.
• To improve, enhance, and tailor the Website for you, and to improve and enhance the overall Website experience for all the Website users.
• To carry out specific actions you may request.
• To communicate with you in general.
• To notify you about special offers and products or services that may be of interest to you


In common with many commercial websites we monitor the use of this website by collecting aggregate information. We may automatically collect non-personal information about you such as the type of internet browsers you use, operating system, location, IP address, the pages you visit or the website which directed you to our site. You cannot be identified from this information and it is used only to assist us in providing an effective service on this website.


We will take all reasonable steps to protect the security and integrity of all Personal Information provided to this Website. However, due to the inherent nature of the Internet as an open global communications network, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
You are responsible for maintaining the strict confidentiality of your account password if you have registered with us, and you shall be responsible for any access to or use of the Website by you or any person or entity using your password. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.


We may change our Privacy Policy from time to time. If we make changes to this Privacy Policy we will post those changes on the homepage so that you are aware of what information we may collect. We reserve the right to modify this privacy policy at any time, so please review it frequently. This Privacy Policy is effective as of 1 November, 2012.


You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you have any questions about our Privacy Policy, please contact our online platform team who control the personal data collected on this website.